Frequently Asked Questions
How do I clean Jo Davies Ceramics?
Most items can simply be cleaned with an ordinary sponge/cloth and soapy water.
However, the white crackle glaze may stain, dirt forming in the crackled surface of the glaze. This can be resolved by soaking the whole item in diluted bleach (dilute according to packet instructions). Small necked items can be cleaned with a bottle brush and/or be soaked in soapy water and cleaned with a cloth or sponge. Gilded items should be cleaned differently, see below.
Can I put Jo Davies Ceramics in the dishwasher?
Items which have a high shine surface (For The Table tableware) can be put into the dishwasher, the white crackle glaze, and black manganese glaze, cannot. However, as with all handmade items, hand wash where possible as dishwashers can be very corrosive.
How can I clean Jo Davies Ceramics Gilded items?
Gilded items must be handled with great care. Soaking is not advised for these items and dusting with a dry cloth on the gilded area is recommended. Use water minimally to clean these items, do not scrub or rub with anything other than a soft cloth.
Can I visit the studio?
Of course! Please get in touch to let us know when you would like to visit.
How well does Jo Davies Ceramics travel?
Very well. We have sturdy packaging specially designed for the size and shape of our ceramics which protect each item individually in delivery. We are also very experienced at packaging items for delivery all over the world. In the very, very unlikely event that something is broken in transit we will, of course, replace it. Any breakages must be photographed and emailed email@example.com within 24 hours of arrival of the item.
Fixing Instructions Jo Davies Pendant Light: Please download here.
What light bulb does my Jo Davies Light Pendant take?
Any E14 edison screwfitting bulb except Halogen bulbs. Halogen bulbs should not be used with Jo Davies Light Pendants. LED bulbs are recommended.
The Kiln Firing Service:
Can I leave my packaging and boxes at the studio while I have work fired?
Sorry, but no. Space is tight here at the studio so please make sure that you're able to take your packaging away with you when you drop off as well as leaving a little time to unpack your items.
I'm not sure what temperature my kiln firing needs, can you help?
Yes! However, please try to let us know which clay you are using and, if you intend to glaze, let us know before we do your bisque firing. If it's a glaze you have bought then please let us know any firing recommendations on the packet, which will also contain the firing temperature for the glaze. If we know the plan at the beginning we can make sure we are doing the right temperature bisque firing for you.
Can I glaze my work at the studio after a bisque kiln firing service?
We're afraid not. There isn't a lot of room at the studio as we have already occupied most of the space! So time must be allowed for transport and glazing of items elsewhere before bringing work back for a glaze firing.
Can you fire anything other than clay, glaze, ceramic enamel or lustre?
No. We cannot fire anything other than ceramic materials in our kiln.
How far ahead should I book a kiln?
As soon as you know when you need it. The kiln can become very booked up so it's best to call and book ahead even if it's a few weeks, or even months, in advance. However, if you need a kiln firing urgently it's always worth calling to ask as availability is variable and we can often squeeze people in. Please note that a kiln booking is confirmed on payment of the invoice. BACS transfer is usual for this, all instructions will be provided once initial contact is made by the customer.
I just have one item or a small number of items to fire, can I get a discount?
If the kiln goes on with just your items in it then this will be charged at the full cost. This is because the cost to us of running the firing is the same if there is one item or many in the kiln. However, if we're able to arrange a kiln share with another customer or with our own firings then we will but this can be tricky to arrange due to timing, compatibility of ceramic materials firing together or temperatures. Perhaps arranging your own kiln share with a friend or colleague could help to keep costs down?