The Kiln Firing Service FAQ's


Can I leave my packaging and boxes at the studio while I have work fired?

Sorry, but no. Space is tight here at the studio so please make sure that you're able to take your packaging away with you when you drop off as well as leaving a little time to unpack your items.

I'm not sure what temperature my kiln firing needs, can you help?

Yes! However, please try to let us know which clay you are using and, if you intend to glaze, let us know before we do your bisque firing. If it's a glaze you have bought then please let us know any firing recommendations on the packet, which will also contain the firing temperature for the glaze. If we know the plan at the beginning we can make sure we are doing the right temperature bisque firing for you.

Can I glaze my work at the studio after a bisque kiln firing service?

We're afraid not. There isn't a lot of room at the studio as we have already occupied most of the space! So time must be allowed for transport and glazing of items elsewhere before bringing work back for a glaze firing.

Can you fire anything other than clay, glaze, ceramic enamel or lustre?

No. We cannot fire anything other than ceramic materials in our kiln.

How far ahead should I book a kiln?

As soon as you know when you need it. The kiln can become very booked up so it's best to call and book ahead even if it's a few weeks, or even months, in advance. However, if you need a kiln firing urgently it's always worth calling to ask as availability is variable and we can often squeeze people in. Please note that a kiln booking is confirmed on payment of the invoice. BACS transfer is usual for this, all instructions will be provided once initial contact is made by the customer.

I just have one item or a small number of items to fire, can I get a discount?

If the kiln goes on with just your items in it then this will be charged at the full cost. This is because the cost to us of running the firing is the same if there is one item or many in the kiln. However, if we're able to arrange a kiln share with another customer or with our own firings then we will but this can be tricky to arrange due to timing, compatibility of ceramic materials firing together or temperatures. Perhaps arranging your own kiln share with a friend or colleague could help to keep costs down?